Payment Information

Help

Information regarding the SALE offer:
Offer valid from June 21st 2021, on a selection of the 2021 Spring-Summer Collection. Returns remain free.
View the men's offer | View the women's offer | View the accessories' offer | View the kids' offer

Which methods of payment do you accept?

Methods of payment accepted are: credit card (Visa, Mastercard, American Express, Carte Bleue and Maestro), Paypal and Klarna (Pay now, Pay later, Pay over time).

Local payment methods are also accepted: Sofort, iDeal, China Union Pay, WeChat Pay, Alipay, JCB, Discover and Diners Club.

All US credit cards and payments done with Paypal, Sofort, Ideal, CUP, WeChat Pay, Alipay, JCB and Klarna Pay now are debited immediately while all other payment methods are debited at the time the order is shipped.

Availability of Klarna payment methods varies by country:

Klarna Pay now: Austria, Germany, Netherlands.
Klarna Pay later: Austria, Belgium, Finland, Germany, Netherlands, United Kingdom.
Klarna Pay over time: Australia, Austria, Finland, Germany, Italy, Spain, United Kingdom, United States.

Can I get a tax refund on my online purchase?

The prices in euro and sterling of KENZO products includes taxes, respecting the rules of the shipping country. You will not receive a VAT refund for your purchases on our site. Orders shipped in Switzerland, Norway, Japan and US are subject to customs duties that will be added to the basket.