Brexit & KENZO
Britain may have left the European Union, but KENZO will always remain fully committed to its UK customers. There are no changes in our delivery times, no additional taxes upon delivery, and returns remain free of charge.
For questions concerning the following, please e-mail directly: KENZO Parfums
- For the UK, the shipping cost is offered for orders above 90£, and costs 5£ below.
- Local taxes are included in this calculation.
Your order will be delivered via DHL within 2 working days (not including week-ends and french national holidays). You can track your order via the DHL website.
Signature will be required upon delivery. You can check the status of your delivery on the website of the transporter using the tracking number provided to you.
You will find your tracking number in the "Orders" section of your account.
We can not modify a delivery address once the order is passed. However you have 30 minutes from the time your order is placed to cancel it. Once your order is shipped, please contact the transporter directly referencing your tracking number found in your account to change your address directly with them.