For questions regarding KENZO fragrances, please email:
We also offer expedited shipping at an additional cost.
Second Day Shipping - $15.00
Overnight Shipping - $25.00
Delivery is based on the selected shipping method.
Ground ShippingDelivery in 3 to 5 business days
Second Day Shipping - $15.00Delivery in 2 business days
Overnight Shipping - $25.00Delivery next business day
KENZO cannot ship to PO boxes. Orders to PO boxes are subject to cancellation..
Orders are processed and shipped same day if received and clear credit authorization by 12PM EST.
You can find your tracking number in the "Orders" section of your account or the "Track Your Order" link in the shipping notification email.
Unfortunately, you are unable to modify a delivery address once the order is processed. However, if the order has been placed within 30 minutes, you may to cancel it and reorder.
If your order has shipped, please contact our customer service team to request a change of address.