As part of its marketing activities, KENZO carries out the following processing operations. All of them rely on your consent, given by ticking the relevant box, so that we can keep you informed about KENZO's offers, products, news and events.
Sending marketing messages by email or mobile, which may be personalized
If you subscribe to our marketing communications, you will receive offers on our products and services, including promotions and news about the KENZO brand. Your store may also contact you using the communication channel you chose when creating your customer account in-store.
This relies on your consent, given via the dedicated checkbox. You have the right to withdraw your consent at any time:
- by using the “unsubscribe” link available at the bottom of each email;
- by sending “STOP” to the number indicated in each SMS;
- by sending a request to the DPO (dpo@kenzo.com);
- or by using the online contact form available here.
Producing statistics, measuring and optimizing the performance of our campaigns
If you subscribe to marketing communications by email, please note that KENZO also uses tracking pixels within these communications to analyse message open rates for deliverability purposes, understand how you interact with our content, produce distribution statistics, measure and optimise the performance of our campaigns, and better understand your interests so we can tailor our offers and services.
This process, carried out using tracking pixels, also relies on your consent to receive our marketing communications. It automatically ceases if you unsubscribe.
Displaying targeted online advertising
If you subscribe to marketing communications, KENZO may share your contact details (email or phone number), in hashed form, with its partners such as Meta, Google, Snapchat, and Pinterest, so that they can:
- recognise you when you use their platforms and show you KENZO advertisements tailored to your interests;
- find other users with similar profiles ("lookalike audiences") to also show them our advertisements.
This data sharing relies on your consent. It stops automatically if you unsubscribe from our marketing campaigns. You can also contact KENZO's DPO (dpo@kenzo.com) or use our online contact form available here.
For more information about the processing of your personal data, please consult our Privacy Policy.
KENZO sincerely thanks you for your trust.
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